Every speechwriter and every public speaker knows you should finish your talk with an inspiring call to action. That’s how leaders trigger real change. Sometimes it works – and sometimes it doesn’t. But the first rule is: always keep it short. So “Yes, we can” worked. So did “I have a dream,” and “We choose [ more » ]
Why should CEOs and senior executives struggle to become more engaging or show greater empathy, when even a professional actor and comedian trained in the communication arts has been booted from the top of Twitter? The June 2015 ouster from Twitter’s C-suite of Dick Costolo – he used to work for Second City, the famed [ more » ]
We all know effective leaders make use of charisma to raise their influence. But exactly how does charisma work? It’s a famous truism that more than half the power of human communication is independent of message or content, yet the expert agreement stops there. Are charismatic leaders deliberately using non-verbal or body language? Are they [ more » ]